Terms and Conditions - Garden Maintenance Holborn
Welcome to Garden Maintenance Holborn. These Terms and Conditions govern the provision of our garden maintenance services. By engaging our services, you agree to abide by these terms, ensuring a smooth and professional relationship.
1. Services Provided
Our comprehensive garden maintenance services include:
- Regular Lawn Mowing – Keeping your lawn neat and healthy.
- Pruning and Trimming – Enhancing the appearance of your plants and shrubs.
- Weeding – Eliminating unwanted plants to maintain garden health.
- Planting and Mulching – Adding new plants and applying mulch to conserve moisture.
- Seasonal Clean-ups – Preparing your garden for different seasons.
Additional services can be provided upon request and may incur extra charges.
2. Pricing and Payment Terms
Our pricing structure is based on the scope and frequency of services required. We offer both one-time and recurring service packages to cater to your specific needs.
2.1 Payment Methods
We accept various payment methods, including:
- Bank Transfers
- Credit/Debit Cards
- Online Payment Platforms
Payments are due upon receipt of the invoice unless otherwise agreed upon.
2.2 Late Payments
If a payment is not received by the due date, a late fee may be applied. Continued non-payment may result in suspension of services until the account is settled.
3. Service Schedule and Cancellations
We aim to adhere to the scheduled service dates. However, factors such as weather conditions may necessitate changes.
3.1 Service Frequency
Clients can choose from weekly, bi-weekly, or monthly service schedules based on their garden's requirements.
3.2 Cancellation Policy
To cancel or reschedule a service, clients must provide at least 48 hours' notice. Cancellations made within 24 hours may incur a fee equivalent to one service charge.
4. Client Responsibilities
Clients are expected to:
- Provide Access – Ensure that our team has access to the garden premises during scheduled service times.
- Maintain Clear Areas – Remove any obstacles that may hinder our work, such as outdoor furniture or vehicles.
- Inform of Hazards – Notify us of any potential hazards on the property to ensure safety.
5. Liability and Insurance
Garden Maintenance Holborn maintains adequate insurance coverage to protect against accidental damage or injuries that may occur during service provision.
5.1 Damage to Property
While we strive to perform our duties with care, any accidental damage to property will be rectified promptly. Clients must report any concerns within 24 hours of service.
5.2 Client Liability
Clients are responsible for securing valuable items and ensuring that the garden environment is safe for our team to work effectively.
6. Termination of Services
Either party may terminate the service agreement with a written notice of 30 days. Termination notices must be submitted via email or certified mail.
6.1 Immediate Termination
In cases of breach of terms or misconduct, Garden Maintenance Holborn reserves the right to terminate services immediately without prior notice.
7. Changes to Terms and Conditions
We may update these Terms and Conditions periodically. Clients will be notified of any significant changes via email or our official communication channels.
7.1 Acceptance of Changes
Continued use of our services after changes have been made constitutes acceptance of the updated terms.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the provision of services shall be subject to the exclusive jurisdiction of the courts in Holborn.
9. Privacy Policy
We are committed to protecting your privacy. Any personal information collected is used solely for the purpose of providing our services and will not be shared with third parties without your consent.
9.1 Data Protection
All client data is stored securely in compliance with the General Data Protection Regulation (GDPR).
10. Force Majeure
Garden Maintenance Holborn is not liable for any failure to perform services due to circumstances beyond our control, including natural disasters, pandemics, or other unforeseen events.
10.1 Notification
In the event of a force majeure, we will notify clients as soon as possible and work to reschedule services at a mutually convenient time.
By engaging Garden Maintenance Holborn, you acknowledge that you have read, understood, and agree to these Terms and Conditions. We strive to provide exceptional garden maintenance services and look forward to maintaining the beauty of your outdoor spaces.